Frequently Asked Questions


General FAQ

When will I receive my first treatment/visit? 

Your first visit will occur within 5 business days of us receiving payment information. Mow service will be scheduled on the same day each week depending on your location/neighborhood. 

How will I know when I am on the schedule?

You will receive an email the day before your scheduled treatment visit, and your technician will send you a text message when en route to your property. Mowing will occur on the schedule you set up (weekly, bi-weekly, etc) on the same day each week. 

Do I need to be home when you come to mow or apply my treatment(s)?

You do not need to be home, but we ask that you leave gates unlocked (or provide us with codes if necessary) if you will not be home. Interior pest treatments will require an appointment time and an adult present at your home for your treatment.

How will I know what was applied to my property?

After a treatment, you will receive a post email detailing services performed and any other additional details and/or instructions.

How will I be billed?

Bundle customers are drafted on the same date each month, starting the day after sign-up. Clients not on a Bundle are auto-drafted the day AFTER a service is performed. 

How can I pay?

We accept all major credit cards (includes a small processing fee) or ACH (Electronic Bank Draft). Your account information must be securely entered into the client portal prior to your first visit. A link to register for the client portal is provided in your welcome email.

Help! I forgot my portal password!

Click ‘forgot password’ on the client portal login page and follow the instructions to reset your password. If you do not remember your user name, you can revisit your original welcome email and follow the link or send an email to for assistance. 

I don’t see where to add my account information inside my client portal

Select the BILLING tab at the top of your screen, or if using a mobile device, click the menu button on the top left corner and tap BILLING. You will see a box to add account information containing a + in the middle. Select the + to enter your account information.

  • Credit cards may only be entered by following the secure link in your welcome email.
Will I receive an invoice after each service?

Invoices auto-generate after your service has been marked complete by your technician. Your invoices and work history can be found inside your client portal. You may also ask questions and request service through your portal. 

What happens if I decide to cancel?

If you are not completely satisfied, you can cancel anytime.

Frequently asked questions regarding our individual services can be found at the bottom of our service pages. 

Our committed, highly-qualified team of licensed technicians provides the best lawn fertilization, pest control, and mosquito barrier services available. We have a history of satisfied customers across Katy, Sugar Land, Cypress, The Woodlands, Houston, Memorial City, Spring, Missouri City, Richmond, Tomball, and Conroe. Our quality speaks for itself through the yards and voices of our customers and our abundance of five-star reviews.

“Best lawn care near me could not be easier”

We are impassioned with one simple goal: for you to experience the best lawn you’ve ever had!

GreenGate Turf & Pest is a locally born, owned & operated company providing the best lawn care and pest control services in the greater Houston area.

Prepare your lawn for the upcoming months now

Customer Reviews

Green Gate did an amazing job! They were on time, professional, and it was obvious they care about their customers. I was especially happy with the fertilizer. It made a huge difference, almost over night!

Allison E.

The GreenGate team is AWESOME! Very helpful, friendly, and easily communicated with. Unlike most basic lawn care, GreenGate uses a fertilizer program that keeps my lawn looking great all year. I used to do it myself, and being very picky, find it difficult to trust anyone to my lawn. No worries with these guys. I heartily recommend the full fertilizer package to all my neighbors and friends when they tell me my lawn looks so good!!

James E.

Greengate has been a great company when it comes to maintaining my yard. I specifically want to thank Lennon for the professional attitude and great service he provides when he comes out. Lennon takes care of the fertilization and weed control on our yards and I could not be happier with the results. He has always been kind, courteous, and will address any problem areas without hesitation.

Ben K.

I was using chemical fertilizers on my lawn and Keith talked me into switching to organics. It worked unbelievably well and I feel great about getting the chemicals out of my yard and away from my grand kids. I couldn't be happier.

Clayton W.

Had them aerate my lawn and lay down some fertilizer. Called two days before I needed it done. Prompt call back to schedule service with very friendly and personable representative. Technician arrived promptly and did an excellent job. He was thorough and neat. I would use them again for the same service in a heartbeat.

Alex S.

We highly recommend GreenGate for their lawn and landscaping fertilization, weed and pest control. We tried TruGreen and GreenBee with disappointing results before turning to GreenGate. Our lawn has never been healthier, and we constantly get compliments on it from friends and neighbors. Their organic approach has made it healthier for our pets as well. Jovan and the rest of the GreenGate team are so professional and courteous and take the time to listen to any needs or concerns while they’re on site to provide scheduled services.

Whitney S.